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 # Ridgway Systems Infrastructure
 
-Welcome!
-This is the Ridgway Systems Infrastructure project.
-This project is mainly used as ticket tracker for Ridgway Systems Infrastructure.
+Welcome!  
+This is the Ridgway Systems Infrastructure project.  
+This project is mainly used as ticket tracker for Ridgway Systems Infrastructure.  
 
 ## About
 
-The git repo of this project used to contain some scripts and content from before our Ansible repo was public.
-The content is still in git history for historical needs.
-The Ridgway Systems Infrastructure Ansible repo is not here; you can find it [on Gitea](https://git.ridgwaysystems.org/ridgway-infra/ansible).
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+The git repo of this project used to contain some scripts and content from before our Ansible repo was public.  
+The content is still in git history for historical needs.  
+The Ridgway Systems Infrastructure Ansible repo is not here; you can find it [on Gitea](https://git.ridgwaysystems.org/ridgway-infra/ansible).  
+
+## Issue Templates
+
+When creating a new issue, you will be prompted to select a template:  
+
+| Template | Description |
+|---|---|
+| Bug Report | Something isn't working as expected |
+| Feature Request | A request for new functionality |
+| Infrastructure Request | A change to infrastructure services, DNS, firewall, etc. |
+| Day-to-Day Task | A small routine task for the current sprint |
+| Security Issue | A security concern or vulnerability |
+| Planned Outage | A scheduled maintenance window or service outage |
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